1. Introduction

Chapters Global Pte Ltd (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

By accessing or using our website [insert website URL], you agree to the terms of this Privacy Policy.

2. Personal Data We Collect

We may collect and process the following types of personal data:

• Full name
• Contact information (email address, phone number, mailing address)
• Payment or billing details (if applicable)
• Any other information you choose to provide via our website forms or communications

If you access our website, we may also collect non-personal information such as browser type, IP address, and cookies for analytics and site improvement.

3. How We Use Your Personal Data

We may use your data for the following purposes:

• To provide and improve our products and services
• To process your transactions or service requests
• To communicate with you regarding updates, promotions, or customer support
• To comply with legal and regulatory obligations
• To analyse website usage and enhance user experience

4. Disclosure of Personal Data

We may share your personal data:

• With our employees or authorised service providers who need it to perform their duties
• With third-party vendors, agents, or partners assisting in website operation, payment processing, or marketing
• When required by law, regulation, or government request

We do not sell or rent your personal data to third parties.

5. Use of Cookies

Our website uses cookies to enhance your browsing experience.
Cookies are small text files stored on your device that help us analyse traffic and understand user behaviour.
You can adjust your browser settings to refuse cookies, but some site features may not function properly without them.

6. Protection of Your Data

We adopt reasonable security measures to safeguard your personal data from unauthorised access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

7. Retention of Data

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected or as required by applicable laws.

8. Access, Correction, and Withdrawal of Consent

You have the right to:

• Request access to your personal data
• Request correction of any inaccurate or incomplete information
• Withdraw consent to our use or disclosure of your personal data

Please send your request to us at enquiries@chaptersglobal.com.sg .

9. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the privacy practices or content of such third-party websites.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The updated version will be posted on our website with the date of the latest revision.

11. Contact Us

If you have any questions or feedback about this Privacy Policy, please contact us at enquiries@chaptersglobal.com.sg.

Last updated: 1 November 2025